Digital Single Ticket allows the user to buy and use single digital tickets from this application.
We have developed a widget that can be used by any websites wishing to feature news and information about Malaga Metropolitan Area Transport Consortium services.
The widget, which can be personalised both in terms of content (language, maximum number of news items, etc.) and graphical appearance (dimensions, font size, colours, etc.) is designed to be integrated seamlessly into any website and keep all information about public transport services to specific locations within our metropolitan area constantly updated.
If you would like to install it, please contact us at usuarios@ctmam.es for further information.
Indeed, in order to enjoy a discount on the Malaga Tourist Bus you only have to show your travel card and prove that you live in one of the affiliated CTMAM municipalities.
Access the list of lines in which you can use Single Digital Ticket by clicking on the following link
Indeed, to enjoy the discount you only have to use your discount card large family in the machines located inside the train stations.
No, with the Digital Single Ticket it is not allowed to transfer to other integrated transports.
You don’t have to do anything! Just select the tickets you want to buy, pay for them using your credit card and use them whenever you want.
- Ticket purchased in cash: €1.35
- BonoMetro (Metro travel card): €0.82
- Consortium Travel Card: €0.82
- Consortium Large Family Travel Card: discount applied in accordance with current regulations
You can use VISA and / or Mastercard credit cards.
- BonoMetro: from any of the ticket vending machines located in the Metro stations.
- Consortium Travel Card: from any branch of the Metropolitan Transport Consortium’s network of sales points.
Quick Payment is a 1-click payment option that allows the payment of tickets by tokenization. Redsys is responsible for saving an encrypted identifier of the card, avoiding the user of having to enter it in future purchases. The Single Digital Ticket will never save any data of your card. Remember that you can always enable or disable this option from the profile screen.
- BonoMetro: at any of the ticket vending machines located in the various Metro stations.
- Consortium Travel Card; at any branch of the Metropolitan Transport Consortium’s network of sales points (available via the link below) and at the aforementioned vending machines.
Currently it is not possible to modify or cancel a payment made by mistake. We recommend you to always check the data presented on the summary screen of the tickets you are going to buy before confirming the payment to avoid this type of errors.
As all local bus stops and Metro stations are located within Fare Zone A, the cheapest option is to configure your card for 0 crossings.
Yes, the Single Digital Ticket has the same validity as the physical ticket that you have been able to buy on other occasions, but it is only valid on the lines listed in the frequently asked question ‘On which lines can I pay for my trips with the Single Digital Ticket?’.
Yes, if you use the Consortium Travel Card.
Both are the same type of transport ticket, but the ordinary ticket is paid in cash to the driver and issued in paper form to the user, and the digital ticket is paid in advance by means of the bank card and validated with the QR code of the bus, displayed only in the app.
1. Changing from a local or long-distance bus to Metro Malaga:
- The cost of the initial bus ticket depends on the number of fare zone crossings for which the Consortium Travel Card has been configured: zero crossings – €0.99; one crossing – €1.13; two crossings – €1.52; three crossings – €2.50.
- The cost of the second ticket when transferring to Metro Malaga, again using the Consortium Travel Card, is €0.65.
- Time of transferring to Metro Málaga depends on the number of fare zone crossings for which your travel card has been configured (see fares).
2. Changing from Metro Malaga to a local or long-distance bus:
- The cost of the initial Metro ticket is €0.82.
- The cost of transferring to a local or long-distance bus depends on the number of fare zone crossings for which the Consortium Travel Card has been configured: zero crossings – €0.82; one crossing – €0.96; two crossings – €1.35; three crossings – €2.33.
- Time of transferring is 50 minutes.
Yes, as long as the type of ticket you have purchased is valid within the journey you are going to make (depending on the number of hopes) and is being used on one of the lines on which the Single Digital Ticket is valid. You can check the lines on which it is valid in the frequently asked question ‘On which lines can I pay for my trips with the Digital Single Ticket?’
So that the total cost of the whole journey (Metro+Bus going, Bus+Metro coming back, or vice versa) is the same. E.g.: using a Consortium Travel Card configured for zero fare zone crossings, the total cost of the journey would be as follows:
- Outbound trip: Bus+Metro: €0.99 + €0.65 = €1.64
- Return trip: Metro+Bus: €0.82 + €0.82 = €1.64
No, except if the rate changes, in which case they will have an expiration date of 30 days compared to the rate change date.
- Outbound trip: Bus+Metro: €1.13 + €0.65 = €1.78
- Return trip: Metro+Bus: €0.82 + €0.96 = €1.78
No. Tickets are stored in the application and device from which you buy them. Do not uninstall the application at any time, as you will lose access to them.
- Outbound trip: Bus+Metro: €1.52 + €0.65 = €2.17
- Return trip: Metro+Bus: €0.82 + €1.35 = €2.17
Click on the ticket you want to use, scan the QR code located on the bus with the camera of your mobile device, and you are ready to travel! You will see the active banknotes with a shaded background. Click on any of them whenever you want to view it.
- Outbound trip: Bus+Metro: €2.36 + €0.65 = €3.01
- Return trip: Metro+Bus: €0.82 + €2.19 = €3.01
No. Once you validate the ticket, you will not be able to cancel it.
You must swipe your card in the station from which you begin your journey and again when you leave the station at your final destination.
Yes. Whenever you want, you can activate tickets history show and view those you have used in the last 2 years.
90 minutes. If this time is exceeded, a second journey will be charged to your card.
If at any time an inspector requires your ticket, you just have to access it from the My tickets list and show it to him.
See the Metro Malaga website for timetables.
Never. User privacy is one of the pillars on which the system is based. Single Digital Ticket will create a random user identifier that can be used by the user with the unique purpose of identifying himself in case there is any problem with any of the purchases you make.
At Easter and during Malaga’s August Fair, and also when other events leading to increased demand are in progress, special services may be provided.
See the Metro Malaga website for details of train frequency.
No, you will only lose the purchased tickets not consumed in case you uninstall the application.
As when travelling on local and long-distance buses, a minimum of €5 can be added to the card at each top-up; the maximum amount that can be stored at any given time is €500. It is important to remember, however, that if you lose your Travel Card, your current credit will not be reimbursed.
Yes. If you lose your mobile, all the information contained in the application is lost, including the tickets that you could have bought and would not have consumed.
They are not kept, and neither is the travel history that you had previously consumed, so before switching to the new mobile phone, we recommend you to spend all the Single Digital Tickets that you had on your old mobile phone.
No – they are not issued on EMT local buses in the city of Malaga itself, nor when using the malagabici bicycle loan scheme, which aims to replicate the same system of payment employed by the aformentioned local bus services.
Likewise, tickets are not issued when the Travel Card is validated at the turnstiles of Metro Malaga stations.
Depending on the number of fare zone crossings for which your card has been configured, the time limits are as follows:
| Fare Crossings | Transfer Time |
|---|---|
| 0 | 50 min. |
| 1 | 70 min. |
| 2 | 90 min. |
| 3 | 110 min. |
No. The only cards valid for use on Metro Malaga trains are the Bonometro and the standard and large family versions of the Metropolitan Transport Consortium Card.
From this application, you can view any Single Digital Ticket that you have purchased, consulting the historical trips you have made, as long as the trip has been made in the last two years.
The city of Malaga itself along with a number of provincial towns and villages which together make up its area of influence.
From this application you can view any Single Digital Ticket that you have used from the ticket history as long as two years have not elapsed since the time of travel. You can click on the one you want and view the details of each one of them.
An association governed by public law whose purpose is to organise its various member adminsitrations into an integrated public transport network by creating and managing services and infrastructure that promote sustainable mobility.
If you have any questions that you have not been able to clarify in these frequently asked questions, please contact by telephone on 955 038 665 or by e-mail info.malaga@avanzagrupo.com.
The Malaga Area Metropolitan Transport Consortium consists of the following administrations: The Andalusian Regional Government, Malaga Provincial Council, the local councils of Malaga, Mijas, Torremolinos, Benalmadena, Rincon de la Victoria, Alhaurin de la Torre, Cartama, Alhaurin el Grande, Pizarra, Almogia, Colmenar, Casabermeja, and Totalan, plus the town of Alora, by virtue of a Collaborative Agreement with the Ministry of Public Works and Transport.
Yes, thanks to the 2007 General Protocol agreement between the Consortium and Alora Town Council to prioritise the promotion of public transport.
The Consortium only provides its services in the Malaga Metropolitan Area and in Alora. Other towns and villages wishing to join the Consortium can apply to do so, as Alora Local Council did via a collaborative agreement.
Here is a list of all of the bus companies that work with us.
The zones into which the geographical area served by the Consortium is divided in order to establish the fare to be charged for each journey.
The Consortium has divided its area of activity into 4 zones:
- Zone A consists of the area covered by the local EMT bus company in the city of Malaga itself.
- Zone B comprises Benalmadena, Alhaurin de la Torre, Almogia, Casabermeja, Totalan, Rincon de la Victoria, part of the town of Cartama and those areas of the city of Malaga not covered by EMT services, such as Olias and La Araña.
- Zone C consists of Mijas, Alhaurin el Grande, Pizarra, Colmenar, and the area of Cartama not included in zone B, which starts from the Aljaima district.
- Zone D is the town of Alora alone.
A wallet card equipped with a non-contact chip which offers reduced fares on transport services belonging to the Consortium.
The card can be acquired and topped up at any of the Consortium’s sale points located in each of its member towns and villages.
To obtain the card, an initial deposit of €1.80 must be paid (this will be refunded if the Card is returned within 1 year). The minimum top-up is €5, and the maximum amount that can be stored on the card at any one time is €500.
- On long-distance buses within the Malaga Metropolitan Area.
- On local buses in Málaga, Alhaurín de la Torre, Benalmádena, Rincón de la Victoria y Torremolinos.
- On the Malaga underground.
- As a method of payment on Renfe suburban trains.
- On the Malaga Tourist Bus (discount).
- On the Seville underground and, in the near furutre, on the Granada undergrounds.
- On all services provided by other transport consortia in Andalusia.
For further information, click on the following link.
Place the card near the reader on the ticket machine located next to the driver – the cost of the fare will be automatically charged. Witht he exception of EMT local buses, the machine will then issue a ticket indicating the amount deducted from your total credit, your remaining balance and the time limit for any transfers that may be required.
When purchasing the card, users must specify the number of times (0, 1, 2 or 3) that they will change zones before completing their typical daily journey. The cost of each journey depends on the number of different fare zones travelled through.
A maximum of 15, provided no more than 3 minutes elapse between the payment of the first and last fares. However, the Large Family Travel Card may not be used by more than one person.
The act of travelling from one fare zone to another.
Consult the map to determine which zones your departure point and destination fall into and configure your card for the number of fare zones involved in completing your journey. If your journey starts and finishes within the same zone, your Card will be configured for 0 zone changes.
Special services aside, passengers can only undertake journeys involving a number of fare zone crossing equal to or less than the number of zones for which their card has been configured, e.g. a card configured for 1 zone change enables the holder to make trips involving 0 or 1 zone changes, never 2 or 3.
Yes, you can do so whenever you top up your card or simply request a free change of customisation at any time.
Where your journey involves using more than one service, a transfer is the act of changing from one bus to another. Provided the change takes place within the time limit indicated on the ticket purchased for the previous journey, you will enjoy a reduced fare on the next one.
If no fare is charged when the card is placed near the reader, the driver will check that it has sufficient credit and has not been misused. If these two conditions are met, a reimbursable ticket will be issued.
Firstly, ask the driver to cancel the extra fare on the ticket machine. If this is not possible, please contact the bus company providing the service.
Go to any official sale point and request a free replacement – any remaining credit will be transferred from the old card to the new one.
Yes, this may be done at any authorised sale point. Providing you have had the card for no longer than 1 year and it is still in good condition, your €1.80 deposit will be refunded. Any credit remaining on the card will not be refunded, however.
The card is an integrated travel pass and, as such, public transport journeys, not cash, are stored on it whenever it is topped up. For this reason, credit can never be refunded. However, as the card does not expire, you can use up any remaining journeys on any of the various transport services provided by the Consortium before returning your card.
The Travel Card’s €1.80 deposit is charged to ensure its proper use and thus avoid wasting resources by manufacturing more cards than are actually required.
No, it does not expire. Only the Large Family Travel Card has an expiry date for the special discounts it offers, though even after this date it may still be used in the same way as the standard Travel Card.
Because this town does not belong to the Malaga Area Metropolitan Transport Consortium.
The ticket purchased in cash on board the bus, this is aimed at the occasional traveller. With the exception of certain special services, the fare is calculated in accordance with the number of zone changes involved. This ticket does not give passengers a fare reduction when changing buses.
Yes, because without it, you do not have compulsory passenger insurance.
Yes, discounts on Consortium services were made available to large families in 2012 – see our Large Family Travel Card section for details.
The card can be used in the same way as the standard Travel Card, though the specific benefits it affords holders will no longer be available.
Yes – on the Malaga, Alhaurín de la Torre and Benalmadena urban buses, Malaga underground, on suburban train services in Malaga, Cadiz and Seville, on the Seville underground and, in the near future, on the Granada underground, on boat services in Cadiz, in Malaga Tourist Bus and with the malagabici bicycle hire service. For further information, click on the following link.
In our routes and timetables section or you can also download our Consortium Malaga application in your Android or Apple mobile telephone.
The Consortium carries out periodic maintenance of all its street furniture; nevertheless, we are grateful to users who inform us of any incident or make any suggestions in this regard. If you wish to do so, please send an e-mail to usuarios@ctmam.es, or complete our customer service form.
By contacting the company responsible for providing the bus service in question.
As each bus company has its own child fare policy, please consult each one for further details.
The buses can be easily identified thanks to the distinctive corporate image featured on the exterior of the vehicle.
In the Regulations section of our web page.
Any comments, complaints or claims regarding the service provided can be made in person at the Consortium’s head office or at the ticket window of the Muelle Heredia bus terminus, by calling our Customer Service Line on 955 038 665, by sending an e-mail to usuarios@ctmam.es, or by dealing directly with the bus company concerned.